Bot creation at Houssup
By-: Priya Saxena
Artificial Intelligence
is often misunderstood for robotics, or for that matter, some science fiction. It
could emerge from computer systems that are part of our everyday lives right
now. Normally, people fail to understand that the expanse of AI is such that it
is used in our day to day life to a great extend. We often imagine that it
would be created by science crazy engineers, who build big metallic robots, who
can think and talk. But is that really how it would develop in real life?
The Artificial Intelligence emerged keeping a
single criteria in mind, that if a computer is able to think as a human. It
came up as an academic discipline in 1950, when the only aim of an artificial
intelligence was to be ‘programmed to think as people can’ or ‘do as human do’.
BIRTH
OF ARTIFICIAL INTELLIGENCE
The technology is so huge
that it needs a body to evolve. It needs billions of examples to figure out how
to think as a human. Google founder Larry Page was excited about the idea that
his company is the place where AI was born.
Think about machines getting self aware, what
can be done to attain this? Apparently it needs to observe and recognize the
social cues and objects, just as humans do, for decision making. Google’s
enormous servers are packed with information about what humans find relevant,
how they group things together and how they react to them. This could be summed
up as understanding language, reasoning, and solving problems. The ultimate aim
was to make a hive mind that is also a single mind.
Wake author Robert J.
Sawyer once said, ‘we’re bound to spawn computers smarter than us in the next ninety
years or so. So we may as well start hoping they have our best interests at
heart’.
There came many
controversies in the development of AI, keeping in mind the social, ethical,
and philosophical implications, which affected the funding environment for it and
the objectives of many research programs.
AI
INVOLMENT IN BOT INTELLIGENCE
A bot is one of the
best and most basic application of an AI. It is generally called a chatterbot,
could also be called as a talkbox, chatbot Bot, chatterbox, Artificial
Conversational Entity.
The idea behind this
was to start conversations between machine and humans via auditory or textual
methods. These programs are designed as such to imitate how a human would
behave in a conversation, which are often monitored with basic tests to ensure
that the chat looks like a conventional conversation.
The most popular test amongst
all is Turing Test. It was introduced by Alan Turing in 1950. He came up with a
concept of bringing a human evaluator that would judge natural language
conversations between a human and a machine that is designed to generate
human-like responses. The idea was to make the evaluator have a conversation
with the AI computer as well as a human on the other hand, and he has to guess
which one is a machine. Turing, originally, suggested that the machine would
convince a human 70% of the time after five minutes of conversation. The
conversation would be limited to a text-only channel, such as a computer
keyboard and screen so that the result would not be dependent on the machine's
ability to render words as speech. If the evaluator cannot reliably tell the
machine from the human, the machine is said to have passed the test.
Chat bots are typically
used in dialog systems conversational agent (CA) for various practical purposes
included customer services or information attainment. Some chat bots use
complicated and advanced ‘natural language processing systems’, but many
simpler systems scan for keywords within the input, then pull a reply with the
most matching keywords, or the most similar wording pattern, from a database.
INTRODUCTION
OF BOTS IN HOUSSUP
If customer has to
approach houssup and has absolutely no clue, this bot would become the first
step. They can come up and ask queries, the bot would solve it. The houssup
chatterbot is based on database matching pattern which would respond on the
basis of the pattern of questions asked by them. It also redirects the customer
to the quiz that is the ‘Get Started Quiz’. Its aim is to understand the fancy
of the customers and provide them with the best options available.
Houssup focuses on
utter satisfaction of the customer. Even the tiniest query is huge. The
inspiration of inculcating this technology into the website came from the
reason, to make it more interactive and user friendly.
great job people��
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