Bot creation at Houssup

20:06 Unknown 1 Comments

By-: Priya Saxena




Artificial Intelligence is often misunderstood for robotics, or for that matter, some science fiction. It could emerge from computer systems that are part of our everyday lives right now. Normally, people fail to understand that the expanse of AI is such that it is used in our day to day life to a great extend. We often imagine that it would be created by science crazy engineers, who build big metallic robots, who can think and talk. But is that really how it would develop in real life?

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The Artificial Intelligence emerged keeping a single criteria in mind, that if a computer is able to think as a human. It came up as an academic discipline in 1950, when the only aim of an artificial intelligence was to be ‘programmed to think as people can’ or ‘do as human do’.

BIRTH OF ARTIFICIAL INTELLIGENCE

The technology is so huge that it needs a body to evolve. It needs billions of examples to figure out how to think as a human. Google founder Larry Page was excited about the idea that his company is the place where AI was born. 

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Think about machines getting self aware, what can be done to attain this? Apparently it needs to observe and recognize the social cues and objects, just as humans do, for decision making. Google’s enormous servers are packed with information about what humans find relevant, how they group things together and how they react to them. This could be summed up as understanding language, reasoning, and solving problems. The ultimate aim was to make a hive mind that is also a single mind.
Wake author Robert J. Sawyer once said, ‘we’re bound to spawn computers smarter than us in the next ninety years or so. So we may as well start hoping they have our best interests at heart’.
There came many controversies in the development of AI, keeping in mind the social, ethical, and philosophical implications, which affected the funding environment for it and the objectives of many research programs.

AI INVOLMENT IN BOT INTELLIGENCE

A bot is one of the best and most basic application of an AI. It is generally called a chatterbot, could also be called as a talkbox, chatbot Bot, chatterbox, Artificial Conversational Entity.

The idea behind this was to start conversations between machine and humans via auditory or textual methods. These programs are designed as such to imitate how a human would behave in a conversation, which are often monitored with basic tests to ensure that the chat looks like a conventional conversation.


The most popular test amongst all is Turing Test. It was introduced by Alan Turing in 1950. He came up with a concept of bringing a human evaluator that would judge natural language conversations between a human and a machine that is designed to generate human-like responses. The idea was to make the evaluator have a conversation with the AI computer as well as a human on the other hand, and he has to guess which one is a machine. Turing, originally, suggested that the machine would convince a human 70% of the time after five minutes of conversation. The conversation would be limited to a text-only channel, such as a computer keyboard and screen so that the result would not be dependent on the machine's ability to render words as speech. If the evaluator cannot reliably tell the machine from the human, the machine is said to have passed the test.


Chat bots are typically used in dialog systems conversational agent (CA) for various practical purposes included customer services or information attainment. Some chat bots use complicated and advanced ‘natural language processing systems’, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

INTRODUCTION OF BOTS IN HOUSSUP

If customer has to approach houssup and has absolutely no clue, this bot would become the first step. They can come up and ask queries, the bot would solve it. The houssup chatterbot is based on database matching pattern which would respond on the basis of the pattern of questions asked by them. It also redirects the customer to the quiz that is the ‘Get Started Quiz’. Its aim is to understand the fancy of the customers and provide them with the best options available.




Houssup focuses on utter satisfaction of the customer. Even the tiniest query is huge. The inspiration of inculcating this technology into the website came from the reason, to make it more interactive and user friendly.




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